Workshop:Advanced Skills for Secretaries, Personal Assistants and Protocol Officers-PR 8007

19th November - 23rd November 2018 (London, UK)

Course Overview

This programme is suitable for personnel who have responsibilities to ensure success, and indeed,
the wellbeing of senior decision makers. If you are a member of the protocol team, personal / special
assistant and / or member of the security detail, you hold a position of trust because the boss relies on
you to get a lot of things done in very short time; hence there is the need for you to be current and
ever ready.

Learning Outcome

The skills and techniques acquired will enable you to:
? Provide direction and leadership required to get results.
? Demonstrate the ability to stay on top of difficult issues
? Increase productivity by effective communication of vision and tasks.
? Acquire new tools for better management of events and ceremonies
? Equipped with skills in strategic and competitive thinking
? Build loyalty and trust

Indicative Contents

? Strategic thinking and Leadership
? Managing logistics
? Event coordination and management
? Delivering result under pressure
? Managing negative news / challenging times
? Dealing with difficult stakeholders
? Public speaking and communication
? Sustaining trust.
More Detail
Duration 5 working days
Certification A certificate of completion is issued on successful completion of the programme.
Location London-UK, select
Travel and accommodation Travel and accommodation to be paid for at source by delegates
Fees Course fees for tuition, materials and certification: £3,750 (Excl. VAT) per delegate for 1 week.
Zenith Professional Training