Managing Strategic Community Development and Relationships-PR 5002

5th March - 16th March 2018 (Dubai, UAE) 6th August - 17th August 2018 (London, UK) 3rd December - 14th December 2018 (London, UK)

Course Overview

In recent time community/public liaison officers and managers charged with the
responsibilities of dealing with host communities in oil bearing parts of Nigeria are faced with new
challenges. This is a bespoke course designed for staff with direct responsibilities for managing
community/public relations for and on behalf of oil producing companies or community based
entities/ enterprise.

Learning Outcome

At the end on the course delegates will have a better understanding of:-
 Managing strategic relationships (Active and Passive Stakeholders)
 Building closer community relationships
 Adaptable negotiating skills in an unbalanced relationship
 MOUs- legal interpretations and applications
 Collective bargaining – (needs definition, assessment and analysis)
 Events planning and management
 Managing potential conflict situations
 Communication skills & application

Indicative Contents

 Overview of partnerships including partnering with the boss
 Managing strategic alliances and relationships
 Legal- Interpreting and analyzing MOUs
 Need Assessments
 Use of Information Technology
 Soft skills- Public speaking, handling complaints, Feeling the pressure
 Events planning and management
More Detail
Duration 10 working days
Certification A certificate of completion is issued on successful completion of the programme.
Location Dubai-UAE, London-UK
Travel and accommodation Travel and accommodation to be paid for at source by delegates
Fees Course fees for tuition, materials and certification: £4,750 (Excl. VAT) per delegate for 2 weeks.
Zenith Professional Training