Managing Travel and Tourism Operations-TT 5001

14th - 18th May 2018 (Dubai, UAE) 30th - 3rd August 2018 (London, UK) 8th - 12th October 2018 (London, UK)

Course Overview

Managing travel and tourism operations is made more challenging by the dynamic nature of people
and pattern of life as well as ever competing destinations. This course is for those who manage day to
day operations in a travel and tourism focused organization.

Learning Outcome

 Better understanding of people and patterns of life
 Understanding destination as a marketing mix
 Conduct, Analyse and Interpret visitors’ survey
 Able to take advantage of both emerging and popular attractions
 Able to provide necessary safe guards for company and consumers

Indicative Contents

 The place (natural characteristics, political standards & systems, history & arts)
 Tourist destination (types of destinations, special focus destinations and)
 The Image of a destination
 Market research and evaluation
 Quality and quality management
 Regeneration and re-engineering of a tourism project
 Managing emergencies
 Case studies
More Detail
Duration 5 working days
Certification A certificate is granted on completion of the course.
Location Dubai-UAE, London-UK
Travel and accommodation Travel and accommodation is to be paid at source by delegates
Fees Course fee for tuition, course materials and certificate: £ 3,750 (excl. VAT)
Zenith Professional Training