Leading Through Crises-Management in Action-LM 5003

08 May 23-19 May 23 (London, UK), 10 Jul 23-21 Jul 23 (Dubai, UAE), 02 Oct 23-13 Oct 23 (London, UK),

Course Overview

    This course is designed for managers who want to acquire knowledge and skills of directing, organizing and implementing actions that minimize the impacts of a threat especially in times of crises. It is aimed at managers at all levels, be it private or public sectors, who have the executive tasks of crisis management and how these tasks are best fulfilled.

Learning Outcome

  • How to recognize a threat has occurred and devise an effective action plan
  • Making informed decisions in times of crises considering the consequences, characteristics and scope of the threat
  • Creating a culture of rapid response for threat and crises
  • Communicating effectively with stakeholders in difficult times
  • Recognize reputational risks in difficult times
  • Integrate a well-structured crisis resolution procedure in organizational policy
  • Re-building brand and reputation following a crisis
  • Case studies

Indicative Contents

  • Dynamics of threats and crisis-What do managers need to know?
  • Incident decision making
  • Crises communication policy-communicating effectively to stakeholders
  • Creating an effective crisis plan that works
  • Building strong relationships with the stakeholders
  • Strategic thinking and leadership
  • Strategic skills to identify reputational risks for your organization
  • Leadership in uncertainty and confidence restoration
  • Post-crisis response audit
  • Case studies
More Detail
Duration This is a two-week programme spread over 10 working days.
Certification A certificate of completion is issued on successful completion of the programme.
Location (London, UK), (Dubai, UAE), (London, UK)
Travel and accommodation Travel and accommodation to be paid for at source by delegates.

London: £4,850 (Excl. VAT) per delegate for 2 weeks.

Dubai: $5,850.00(Excl. VAT) per delegate for 2 weeks.