Advanced Skills for Secretaries and Personal Assistants- PR 8003

26th April - 30th April 2021 (Dubai, UAE) 27th August - 27th August 2021 (London, UK) 18th October - 22nd October 2021 (London, UK)

Course Overview

This programme is suitable for personnel who have responsibilities to ensure success, and indeed, the well being of senior decision makers. If you are a secretary or personal assistant, you hold a position of trust because the boss relies on you to get a lot of things done in very short time; hence there is the need for you to be current and ever ready.


Learning Outcome

The skills and techniques acquired will enable you to:

·       Identify opportunities for greater efficiency in administrative processes and draft as well as communicate standard operating procedures with ease and effectiveness.

·   Provide direction and leadership required to get results.

·   Demonstrate the ability to stay on top of difficult issues

·   Increase productivity by effective communication of vision and tasks.

·   Acquire new tools for better management of events and ceremonies

·   Better equipped with skills in strategic and competitive thinking

Build loyalty and trust

Indicative Contents

  • The modern day secretary-the benefits of effective secretarial practice
  • The Role of secretary and personal assistant in a contemporary organization
  • Strategic thinking and leadership
  • Managing logistics
  • Communication skills and public speaking
  • Overcoming communication hurdles and confidence building
  • Organizational ethics and professionalism
  • Delivering result under pressure
  • Managing negative news/ challenging times
  • Dealing with difficult stakeholders
  • Information Management
  • Sustaining trust
  • Personality projection through telephone


More Detail
Duration This is a one-week programme spread over 5 working days. working days
Certification A certificate of completion is issued on successful completion of the programme.
Location Dubai-UAE, London-UK
Travel and accommodation Travel and accommodation to be paid for at source by delegates
Fees Course fees for tuition, materials and certification:£3,750 (Excl. VAT) per delegate for 1 week.
Zenith Professional Training