Emotional Intelligence and Relationship Management-LM 5005

15th February - 26th February 2021 (Dubai, UAE) 28th June - 9th July 2021 (London, UK) 11th October - 22nd October 2021 (London, UK)

Course Overview

Beyond the traditional leadership roles and responsibilities, today’s leaders are expected to be more sensitive about what matters most to their employees. They must be more emotionally intelligent to be more effective and efficient at maximizing outcomes and desired results. Everyone is different; therefore, those differences must be embraced to create and sustain unique opportunities for employees in the business.


Learning Outcome

Delegateswill at theendofthecourselearn:


  • Improve employee productivity, employee engagement and results
  • Create teamwork environment that gets best performance from employees
  • Embrace differences to create sustainable unique opportunities
  • Understand the role of emotional intelligence in creating a friendly work environment
  • Influence and motivate your organization’s workforce to new heights of achievement.
  • Develop the habit of resonation through emotional leadership
  • Identifying emotionally intelligent leadership communication strategies
  • Managing Change and resistance with emotional intelligence


Indicative Contents

  • Understand the fundamental concept of emotional intelligence
  • Usingbothemotionalandcompetitiveintelligence to ring out the best in teams
  • Effective Leadership skills and tasks
  • Understand empathy as a tool to promote strong relationships
  • Inspire people to change and inspire change in others through emotional intelligence
  • Integrate emotional intelligence with competence practice
  • Inspire sustained growth and learning through emotional intelligence
  • Mentoring with mindfulness and compassion
  • Be a good listener and be sensitive to your team’s need
  • Relationship building and relationship management
  • Team effectiveness and organization effectiveness
  • Strategies for personal development


More Detail
Duration This is a two-week programme spread over 10 working days. working days
Certification A certificate of completion is issued on successful completion of the programme.
Location Dubai-UAE, London-UK
Travel and accommodation Travel and accommodation to be paid for at source by delegates
Fees Course fees for tuition, materials and certification: £4,750 (Excl. VAT) per delegate for 2 weeks.
Zenith Professional Training